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This is a shocking revelation of yet another trick used by companies to avoid paying out when they’ve been caught cold calling.
Older and more vulnerable people are particularly at risk from exploitation through nuisance calls. We know how big the problem is – and there needs to be more done by government to stamp it out.
Letting companies such as FEP get away without paying their fines through these loopholes must stop if we want to tackle cold calling, a blight on so many people’s daily lives.
It’s time the government answered up to the problem of nuisance calling and stopped letting companies getting away with it.